Free Human Resource Management MCQs with Answers

• A. Produces identical scores on repeated occasions
• B. Covers important tasks and skills of the job
• C. Predicts an employee's future promotion speed
• D. Ranks applicants against other candidates only

Explanation: Content validity means that the test adequately represents the knowledge, skills or tasks required by the job.

• A. Vestibule training
• B. Job rotation
• C. Case study training
• D. Management coaching

Explanation: Vestibule training uses a simulated work area with equipment similar to that used on the actual job.

• A. Employee engagement
• B. Job enlargement
• C. Role ambiguity
• D. Labour turnover

Explanation: Employee engagement refers to an employee's emotional involvement, energy and active commitment to organisational work.

• A. Affective commitment
• B. Continuance commitment
• C. Normative commitment
• D. Contractual commitment

Explanation: Affective commitment exists when an employee stays because of a positive emotional connection with the organisation.

• A. Counting the number of employees in each department
• B. Assigning points to compensable job factors
• C. Ranking employees according to annual performance
• D. Measuring the time taken to complete each task

Explanation: The point-factor method assigns numerical values to factors such as skill, responsibility, effort and working conditions.

• A. Mediator
• B. Arbitrator
• C. Disciplinary officer
• D. Collective representative

Explanation: A mediator facilitates communication and proposes ways to settle a dispute, but the parties retain authority to accept or reject an…

• A. To replace all existing HR policies
• B. To examine the effectiveness and compliance of HR practices
• C. To calculate only the organisation's annual payroll
• D. To identify employees eligible for immediate promotion

Explanation: An HR audit systematically reviews HR policies, records and practices for effectiveness, legal compliance and alignment with…

• A. A performance bonus
• B. A salary increase
• C. A sense of achievement from the work
• D. A transport allowance

Explanation: Intrinsic rewards arise from the work itself, such as achievement, responsibility, recognition or personal growth.

• A. Flextime
• B. Job sharing
• C. Compressed workweek
• D. Telecommuting

Explanation: Flextime allows employees to vary their start and finish times while usually working within required core hours.

• A. Workforce diversity management
• B. Salary compression analysis
• C. Disciplinary progression
• D. Job classification

Explanation: Workforce diversity management creates policies and practices that support inclusion and effective participation by employees with…

• A. Observation method
• B. Questionnaire method
• C. Diary method
• D. Expert panel method

Explanation: The observation method collects job information by directly watching employees perform their duties.

• A. Skills inventory
• B. Job advertisement
• C. Selection interview
• D. Compensation survey

Explanation: A skills inventory records employees' qualifications, experience, abilities and other relevant characteristics.

• A. Current job holders
• B. Past job applicants
• C. Future employees
• D. External job seekers

Explanation: Concurrent validity is assessed by comparing test results with the performance of employees who already hold the job.

• A. Reaction level
• B. Learning level
• C. Behaviour level
• D. Results level

Explanation: The behaviour level measures whether training changes employees' conduct and performance at work.

• A. Applying learned skills at work
• B. Moving training to another branch
• C. Assigning trainers to new courses
• D. Replacing classroom work with practice

Explanation: Transfer of training occurs when employees use the knowledge, skills or attitudes gained in training in their actual jobs.

• A. Job sharing
• B. Compressed workweek
• C. Telecommuting
• D. Flexible scheduling

Explanation: Job sharing divides one full-time job between two employees who jointly perform its responsibilities.

• A. Number of units produced
• B. Length of service
• C. Position in the hierarchy
• D. Number of leave days

Explanation: Piece-rate pay links compensation directly to the quantity of acceptable output produced.

• A. Issues a decision on the dispute
• B. Provides informal career advice
• C. Recruits workers for both sides
• D. Records employee attendance

Explanation: An arbitrator hears the positions of the parties and normally issues a decision, which may be binding under the applicable agreement or…

• A. Affective commitment
• B. Continuance commitment
• C. Normative commitment
• D. Professional commitment

Explanation: Continuance commitment is based on the perceived cost of leaving an organisation.

• A. To identify factors affecting employee retention
• B. To determine an applicant's starting salary
• C. To investigate a completed disciplinary case
• D. To calculate annual training expenditure

Explanation: A stay interview is a structured discussion with a current employee about why the person remains and what might encourage departure.