Contact us

Email

support@testustad.com

We reply within 2 working days for most things, and sooner for a payment that has not come through. Write in English or Urdu, whichever is easier.

What to put in the subject line

• Correction. A wrong answer or a bad explanation. Include the link to the question. These get fixed fastest, and reporting one genuinely helps every student after you.
• Order. A payment you made that has not been approved yet. Include the transaction ID you submitted and the email address on the account.
• Refund. See the refund policy for what to include.
• Account. Cannot log in, or you want your account and history deleted. Write from the address on the account.
• Privacy. A request to see, correct or delete your data, under the privacy policy.
• Copyright. Either a claim that we have published your material, or a report that someone has republished ours. The procedure and the details we need are on the copyright page.
• Advertising or partnership. Media enquiries, advertising, and academies or teachers wanting to use our material under licence.

Before you write

A few things are faster to answer yourself. Practice is free and unlimited and needs no account, so there is nothing to unlock and no trial to activate. What is free and what is paid is set out on the pricing page. Syllabus and paper pattern for each exam are on that exam's own page under exams.

What we cannot help with

We are an independent study site and have no connection to any examination or recruitment body, so we cannot check your application status, change your registration, tell you your official result or influence any admission. Those go to the conducting body directly. See the disclaimer.