In labour relations, an arbitrator differs from a mediator because an arbitrator generally:
Correct answer: B. Issues a decision on the dispute
- A. Provides informal career advice
- B. Issues a decision on the dispute
- C. Recruits workers for both sides
- D. Records employee attendance
Explanation
An arbitrator hears the positions of the parties and normally issues a decision, which may be binding under the applicable agreement or law. A mediator mainly helps the parties negotiate their own settlement.
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About Human Resource Management
Human resource management deals with acquiring, developing, rewarding and retaining employees within an organisation. It includes job analysis, recruitment, selection, training, performance appraisal, compensation, career planning, labour relations and workplace discipline. Recruitment attracts applicants, while selection evaluates them and chooses the most suitable candidate.
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