Free Organizational Behaviour MCQs with Answers
99 Organizational Behaviour MCQs from Management Sciences, each with the correct answer and a written explanation of why it is correct. Free and unlimited, with no account needed.
Organizational behaviour examines how individuals and groups act within workplaces and how organisational structures influence that behaviour. It covers personality, perception, motivation, learning, leadership, communication, teamwork, conflict, power, organisational culture and change. It differs from human resource management, which focuses more directly on managing employment processes and policies.
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- A. The behaviour of people and groups within organisations
- B. The preparation of national economic budgets
- C. The design of products for industrial markets
- D. The recording of business transactions
Explanation: Organizational behaviour examines how individuals and groups behave at work and how organisational systems influence them.
Correct answer: The behaviour of people and groups within organisations- A. Extraversion
- B. Conscientiousness
- C. Openness to experience
- D. Agreeableness
Explanation: Conscientiousness involves responsibility, self discipline, and achievement orientation, so it is commonly linked with reliable…
Correct answer: Conscientiousness- A. Self serving bias
- B. Fundamental attribution error
- C. Halo effect
- D. Selective perception
Explanation: The fundamental attribution error occurs when a person overemphasises an individual's traits and underestimates situational causes of…
Correct answer: Fundamental attribution error- A. Salary level
- B. Company policy
- C. Achievement
- D. Physical working conditions
Explanation: Achievement is a motivator because it can create satisfaction and encourage stronger performance.
Correct answer: Achievement- A. Positive reinforcement
- B. Negative reinforcement
- C. Punishment
- D. Extinction
Explanation: Positive reinforcement adds a desirable consequence, such as praise, to increase the likelihood of a behaviour being repeated.
Correct answer: Positive reinforcement- A. Team members independently compare several alternatives
- B. A team suppresses objections to preserve apparent agreement
- C. Employees compete openly for limited departmental funds
- D. A manager assigns different tasks to individual specialists
Explanation: Groupthink occurs when the desire for unanimity discourages critical evaluation and prevents members from raising objections.
Correct answer: A team suppresses objections to preserve apparent agreement- A. Transactional leadership
- B. Transformational leadership
- C. Laissez faire leadership
- D. Bureaucratic leadership
Explanation: Transformational leadership motivates followers through vision, inspiration, and change in values or expectations.
Correct answer: Transformational leadership- A. Formal chain of command
- B. Grapevine
- C. Scalar principle
- D. Management information system
Explanation: The grapevine is an informal communication network based on social relationships rather than official reporting channels.
Correct answer: Grapevine- A. Relationship conflict
- B. Task conflict
- C. Role conflict
- D. Status conflict
Explanation: Task conflict concerns differences about work objectives, procedures, or the substance of a job.
Correct answer: Task conflict- A. Organizational behaviour studies workplace behaviour, while human resource management manages employment practices
- B. Organizational behaviour deals only with accounting, while human resource management handles production
- C. Organizational behaviour applies only to senior managers, while human resource management applies only to workers
- D. Organizational behaviour studies customers, while human resource management studies competitors
Explanation: Organizational behaviour focuses on individuals, groups, and organisational systems that shape workplace conduct.
Correct answer: Organizational behaviour studies workplace behaviour, while human resource management manages employment practices- A. Selective perception
- B. Role ambiguity
- C. Emotional labour
- D. Procedural justice
Explanation: Selective perception causes people to notice or interpret information that fits their existing expectations.
Correct answer: Selective perception- A. Personally valued
- B. Equally distributed
- C. Delayed indefinitely
- D. Controlled by peers
Explanation: Expectancy theory predicts stronger motivation when expected rewards have value to the employee.
Correct answer: Personally valued- A. Equity theory
- B. Goal-setting theory
- C. Reinforcement theory
- D. Trait theory
Explanation: Equity theory explains how employees assess fairness by comparing their input to outcome ratio with that of another person.
Correct answer: Equity theory- A. Giving greater autonomy over the work
- B. Increasing supervision of each task
- C. Offering a fixed attendance bonus
- D. Restricting access to information
Explanation: Autonomy strengthens a sense of ownership and control, which supports intrinsic motivation.
Correct answer: Giving greater autonomy over the work- A. Cross-functional team
- B. Self-managed team
- C. Virtual team
- D. Command group
Explanation: A cross-functional team brings together members from different functional areas to address a shared task or problem.
Correct answer: Cross-functional team- A. Legitimate power
- B. Expert power
- C. Referent power
- D. Coercive power
Explanation: Legitimate power comes from a person's formal position and accepted right to direct others.
Correct answer: Legitimate power- A. Shared underlying values
- B. Specified reporting lines
- C. Documented work procedures
- D. Formal disciplinary rules
Explanation: Organisational culture consists largely of shared values, assumptions, and norms that guide behaviour.
Correct answer: Shared underlying values- A. Refreezing
- B. Unfreezing
- C. Diagnosing
- D. Restraining
Explanation: Refreezing stabilises and reinforces the new behaviour so that it becomes the accepted way of working.
Correct answer: Refreezing- A. Constructive task conflict
- B. Social loafing
- C. Role conflict
- D. Affective conflict
Explanation: Constructive task conflict can improve decisions by encouraging examination of alternatives and assumptions.
Correct answer: Constructive task conflict- A. Unclear expectations about job duties
- B. Conflicting demands from two supervisors
- C. Excessive agreement among team members
- D. A large difference in employee salaries
Explanation: Role ambiguity occurs when an employee lacks clear information about duties, authority, or performance expectations.
Correct answer: Unclear expectations about job dutiesOrganizational Behaviour MCQs: common questions
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