When a manager influences employees because of formal authority granted by the organisation, the manager is using:
Correct answer: A. Legitimate power
- A. Legitimate power
- B. Expert power
- C. Referent power
- D. Coercive power
Explanation
Legitimate power comes from a person's formal position and accepted right to direct others. Expert power comes from knowledge, referent power from admiration, and coercive power from the ability to punish.
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About Organizational Behaviour
Organizational behaviour examines how individuals and groups act within workplaces and how organisational structures influence that behaviour. It covers personality, perception, motivation, learning, leadership, communication, teamwork, conflict, power, organisational culture and change. It differs from human resource management, which focuses more directly on managing employment processes and policies.
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