Which condition is most likely to produce role ambiguity in an organisation?

Correct answer: A. Unclear expectations about job duties

  • A. Unclear expectations about job duties
  • B. Conflicting demands from two supervisors
  • C. Excessive agreement among team members
  • D. A large difference in employee salaries

Explanation

Role ambiguity occurs when an employee lacks clear information about duties, authority, or performance expectations. Conflicting demands represent role conflict, while agreement and salary differences describe different organisational issues.

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About Organizational Behaviour

Organizational behaviour examines how individuals and groups act within workplaces and how organisational structures influence that behaviour. It covers personality, perception, motivation, learning, leadership, communication, teamwork, conflict, power, organisational culture and change. It differs from human resource management, which focuses more directly on managing employment processes and policies.

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