All Free Management Sciences MCQs with Answers

Every Management Sciences question in the bank, across all chapters, each with the correct answer and a written explanation. Free and unlimited, with no account needed.

3,770 questions · page 14 of 189

  • A. Halo effect
  • B. Recency effect
  • C. Contrast effect
  • D. Projection effect

Explanation: The halo effect occurs when one favourable characteristic shapes judgments about unrelated characteristics.

Correct answer: Halo effect
  • A. Belongingness needs
  • B. Self-actualisation needs
  • C. Esteem needs
  • D. Cognitive needs

Explanation: Belongingness needs involve affiliation, friendship and acceptance, and they follow physiological and safety needs in the hierarchy.

Correct answer: Belongingness needs
  • A. Social loafing
  • B. Role conflict
  • C. Group polarisation
  • D. Organisational citizenship

Explanation: Social loafing is the reduction of individual effort when a person works in a group rather than alone.

Correct answer: Social loafing
  • A. Transactional leadership
  • B. Servant leadership
  • C. Authentic leadership
  • D. Laissez-faire leadership

Explanation: Transactional leadership is based on clear exchanges between performance and rewards or corrective action.

Correct answer: Transactional leadership
  • A. Expert power
  • B. Referent power
  • C. Reward power
  • D. Coercive power

Explanation: Expert power comes from knowledge, skills or experience that others value.

Correct answer: Expert power
  • A. Organisational citizenship behaviour
  • B. Counterproductive work behaviour
  • C. Role ambiguity
  • D. Withdrawal behaviour

Explanation: Organisational citizenship behaviour consists of helpful, discretionary actions that support the organisation but are not formally…

Correct answer: Organisational citizenship behaviour
  • A. Narrow span of control
  • B. Wide span of control
  • C. Flat organisational structure
  • D. Decentralised authority system

Explanation: A narrow span of control means that one manager directly supervises relatively few employees.

Correct answer: Narrow span of control
  • A. Job autonomy
  • B. Job simplification
  • C. Job standardisation
  • D. Job fragmentation

Explanation: Job autonomy gives employees discretion over work methods, scheduling or decisions, which can strengthen responsibility and motivation.

Correct answer: Job autonomy
  • A. Avoiding
  • B. Competing
  • C. Collaborating
  • D. Accommodating

Explanation: Avoiding involves low assertiveness and low cooperation, so the person withdraws from or suppresses the issue.

Correct answer: Avoiding
  • A. Emotional attachment to the organisation
  • B. Perceived cost of leaving the organisation
  • C. Obligation to remain with the organisation
  • D. Agreement with every organisational decision

Explanation: Affective commitment is an employee's emotional attachment, identification and involvement with the organisation.

Correct answer: Emotional attachment to the organisation
  • A. Job satisfaction
  • B. Job involvement
  • C. Organisational commitment
  • D. Employee engagement

Explanation: Job satisfaction is the positive or negative feeling a person has about a job after evaluating its features.

Correct answer: Job satisfaction
  • A. Bounded rationality
  • B. Escalation of commitment
  • C. Representative bias
  • D. Intuitive leadership

Explanation: Bounded rationality means decision makers operate with limited information, time and mental capacity, so they often select a satisfactory…

Correct answer: Bounded rationality
  • A. Emotional intelligence
  • B. Cognitive dissonance
  • C. Locus of control
  • D. Political skill

Explanation: Emotional intelligence includes recognising, understanding and managing one's own emotions, as well as responding effectively to others'…

Correct answer: Emotional intelligence
  • A. Observable artefacts
  • B. Underlying assumptions
  • C. Espoused values
  • D. Formal procedures

Explanation: Observable artefacts are the visible and easily noticed aspects of culture, such as rituals, stories, language and symbols.

Correct answer: Observable artefacts
  • A. Centralisation
  • B. Formalisation
  • C. Departmentalisation
  • D. Specialisation

Explanation: Centralisation refers to the extent to which decision authority is concentrated at higher organisational levels.

Correct answer: Centralisation
  • A. Psychological contract
  • B. Formal employment contract
  • C. Collective agreement
  • D. Performance standard

Explanation: A psychological contract consists of an employee's unwritten expectations about mutual obligations between the employee and organisation.

Correct answer: Psychological contract
  • A. Procedural justice
  • B. Distributive justice
  • C. Interactional conflict
  • D. Resource dependence

Explanation: Procedural justice concerns the fairness of the process used to reach a decision.

Correct answer: Procedural justice
  • A. Integrative negotiation
  • B. Distributive negotiation
  • C. Avoidance behaviour
  • D. Unilateral decision making

Explanation: Integrative negotiation seeks solutions that create value and satisfy important interests of both sides.

Correct answer: Integrative negotiation
  • A. Sustained workload with little recovery
  • B. Clear duties with regular feedback
  • C. High autonomy with meaningful work
  • D. Strong support from trusted colleagues

Explanation: Burnout is more likely when prolonged job demands combine with inadequate recovery and limited resources.

Correct answer: Sustained workload with little recovery
  • A. Situational leadership
  • B. Trait leadership
  • C. Bureaucratic leadership
  • D. Laissez faire leadership

Explanation: Situational leadership holds that effective behaviour depends on adapting direction and support to the follower's readiness or development…

Correct answer: Situational leadership