Moderate

An employee believes the organisation has failed to honour an unwritten promise about career development. This situation concerns a violation of the:

Correct answer: A. Psychological contract

  • A. Psychological contract
  • B. Formal employment contract
  • C. Collective agreement
  • D. Performance standard

Explanation

A psychological contract consists of an employee's unwritten expectations about mutual obligations between the employee and organisation. A formal employment contract is a legally recognised document with expressly stated terms.

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About Organizational Behaviour

Organizational behaviour examines how individuals and groups act within workplaces and how organisational structures influence that behaviour. It covers personality, perception, motivation, learning, leadership, communication, teamwork, conflict, power, organisational culture and change. It differs from human resource management, which focuses more directly on managing employment processes and policies.

Practise Organizational Behaviour

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