In an organisation, important decisions are mainly made by senior executives rather than by lower level employees. This structure has a high degree of:

Correct answer: A. Centralisation

  • A. Centralisation
  • B. Formalisation
  • C. Departmentalisation
  • D. Specialisation

Explanation

Centralisation refers to the extent to which decision authority is concentrated at higher organisational levels. Formalisation concerns written rules and procedures, not primarily the location of decision authority.

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About Organizational Behaviour

Organizational behaviour examines how individuals and groups act within workplaces and how organisational structures influence that behaviour. It covers personality, perception, motivation, learning, leadership, communication, teamwork, conflict, power, organisational culture and change. It differs from human resource management, which focuses more directly on managing employment processes and policies.

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