All Free Business Writing and Comprehension MCQs with Answers

Every Business Writing and Comprehension question in the bank, across all chapters, each with the correct answer and a written explanation. Free and unlimited, with no account needed.

239 questions · page 2 of 12

  • A. It replaces the need for a formal salutation
  • B. It identifies the sender and provides contact details
  • C. It summarizes the letter's main argument
  • D. It records the recipient's personal response

Explanation: Letterhead identifies the organization or sender and commonly shows details such as its address, telephone number, or logo.

Correct answer: It identifies the sender and provides contact details
  • A. Begin with a conclusion, omit reasons, and request clarification
  • B. Give background details, repeat the request, and add greetings
  • C. State the request, give necessary details, and specify action
  • D. Present unrelated information, state the request, and close abruptly

Explanation: A clear request normally states the purpose early, supplies relevant supporting information, and tells the reader what action is expected.

Correct answer: State the request, give necessary details, and specify action
  • A. A legal notice
  • B. A personal reference letter
  • C. A sales quotation
  • D. An internal memorandum

Explanation: An internal memorandum is designed for official communication within an organization.

Correct answer: An internal memorandum
  • A. Write the entire message in capital letters
  • B. Use descriptive headings and short paragraphs
  • C. Remove all punctuation from the message
  • D. Place every point in one long paragraph

Explanation: Descriptive headings and short paragraphs help readers scan the message and locate particular information.

Correct answer: Use descriptive headings and short paragraphs
  • A. To replace the body of the letter with a brief summary
  • B. To provide the writer's private opinion about the recipient
  • C. To identify a related file, case, or previous communication
  • D. To show that the letter has already been answered

Explanation: A reference line connects the letter with a file number, order, case, or earlier communication.

Correct answer: To identify a related file, case, or previous communication
  • A. Send me the quote, okay?
  • B. Hey, send the new quote as soon as you can.
  • C. You better send that quotation right away.
  • D. Please send the revised quotation by 15 October.

Explanation: The first sentence is polite, precise, and professional while giving a clear deadline.

Correct answer: Please send the revised quotation by 15 October.
  • A. Retain only the earlier text needed for context
  • B. Forward the entire history without reviewing it
  • C. Delete the current message before forwarding it
  • D. Add unrelated messages to provide more background

Explanation: Keeping only relevant earlier text reduces clutter and protects the reader from unnecessary information.

Correct answer: Retain only the earlier text needed for context
  • A. Begin with personal jokes to create immediate familiarity
  • B. Use a professional greeting and identify the purpose promptly
  • C. Use abbreviations throughout to make the email shorter
  • D. Leave the recipient to infer the purpose from the closing

Explanation: A professional greeting and an early statement of purpose establish context and respect the recipient's time.

Correct answer: Use a professional greeting and identify the purpose promptly
  • A. You know what information I need already.
  • B. Send it quickly because I am waiting.
  • C. I would appreciate the requested information by Friday.
  • D. I hope you figure out what to send.

Explanation: The first sentence makes a courteous and specific request with a reasonable time reference.

Correct answer: I would appreciate the requested information by Friday.
  • A. It makes responsibility and action clearer
  • B. It makes every sentence longer and more detailed
  • C. It removes the need for supporting evidence
  • D. It guarantees that the reader will agree

Explanation: Active voice often shows clearly who performs an action, as in “The accounts department approved the claim.” It does not guarantee…

Correct answer: It makes responsibility and action clearer
  • A. The list of pending orders are attached to this email.
  • B. The list of pending orders is attached to this email.
  • C. The list of pending orders were attached to this email.
  • D. The list of pending orders have attached to this email.

Explanation: The subject is “list,” which is singular, so it takes the singular verb “is.” The plural noun “orders” does not control the verb because…

Correct answer: The list of pending orders is attached to this email.
  • A. will have avoided
  • B. would avoid
  • C. would have avoided
  • D. has avoided

Explanation: This sentence describes an unreal past condition, so it uses the third conditional: “if” plus past perfect, followed by “would have” and a…

Correct answer: would have avoided
  • A. The duties include preparation of reports, checking records, and to answer emails.
  • B. The duties include preparing reports, checking records, and to answer emails.
  • C. The duties include to prepare reports, checking records, and answering emails.
  • D. The duties include preparing reports, checking records, and answering emails.

Explanation: The three items use the same grammatical form: “preparing,” “checking,” and “answering.” The other choices mix gerunds, infinitives, and…

Correct answer: The duties include preparing reports, checking records, and answering emails.
  • A. After reviewing the figures, the error was reported by the accountant.
  • B. After reviewing the figures, the accountant reported the error.
  • C. After the figures reviewed, the accountant reported the error.
  • D. After reviewing the figures, the error had been reported by the accountant.

Explanation: The introductory phrase “After reviewing the figures” must describe the person who reviewed them.

Correct answer: After reviewing the figures, the accountant reported the error.
  • A. The manager informed the assistant that she needed to update the invoice.
  • B. The manager informed the assistant about updating the invoice.
  • C. The manager told the assistant, “You need to update the invoice.”
  • D. The manager informed the assistant that the invoice needed her.

Explanation: The pronoun “she” in the original sentence could refer to either the manager or the assistant.

Correct answer: The manager told the assistant, “You need to update the invoice.”
  • A. The revised plan requires less employees than the earlier plan.
  • B. The revised plan requires fewer employees than the earlier plan.
  • C. The revised plan requires fewer staff time than the earlier plan.
  • D. The revised plan requires less workers than the earlier plan.

Explanation: “Fewer” is used with countable plural nouns, such as “employees.” “Less” is generally used with uncountable nouns, such as time, money, or…

Correct answer: The revised plan requires fewer employees than the earlier plan.
  • A. The meeting ended early; because several members were absent.
  • B. The meeting ended early; several members were absent.
  • C. The meeting; ended early because several members were absent.
  • D. The meeting ended; early because several members were absent.

Explanation: A semicolon can join two closely related independent clauses, and both parts of option B can stand as complete sentences.

Correct answer: The meeting ended early; several members were absent.
  • A. effects
  • B. effect
  • C. affects
  • D. affect

Explanation: “Affect” is normally used as a verb meaning to influence, which fits the sentence.

Correct answer: affect
  • A. The Islamabad office, which opened in 2020, handles tax appeals.
  • B. The Islamabad office, which opened in 2020 handles tax appeals.
  • C. The Islamabad office which opened in 2020, handles tax appeals.
  • D. The Islamabad office which opened in 2020 handles tax appeals.

Explanation: The clause “which opened in 2020” adds extra information about the office, so it must be enclosed by commas.

Correct answer: The Islamabad office, which opened in 2020, handles tax appeals.
  • A. It is essential that every applicant submits the form by Friday.
  • B. It is essential that every applicant submit the form by Friday.
  • C. It is essential that every applicant submitted the form by Friday.
  • D. It is essential that every applicant submitting the form by Friday.

Explanation: After expressions such as “it is essential that,” formal English commonly uses the subjunctive base form: “every applicant submit.” The…

Correct answer: It is essential that every applicant submit the form by Friday.