Which sentence uses the most appropriate level of formality for a business email?
Correct answer: A. Please send the revised quotation by 15 October.
- A. Please send the revised quotation by 15 October.
- B. Hey, send the new quote as soon as you can.
- C. You better send that quotation right away.
- D. Send me the quote, okay?
Explanation
The first sentence is polite, precise, and professional while giving a clear deadline. The other sentences are overly casual or sound unnecessarily forceful.
Report an error
The more specific you are, the faster it gets fixed. A source beats an opinion.
Prefer email? support@testustad.com
About Business Letters and Emails
Formal correspondence covers the structure, purpose and tone of enquiries, complaints, applications, orders, quotations, claims, replies and adjustment letters. It also includes subject lines, salutations, complimentary closes, clear requests, attachment references, professional email etiquette and the difference between a formal letter and a routine email.
Practise Business Letters and Emails
30 free Business Letters and Emails MCQs from Business Writing and Comprehension, each with the correct answer and an explanation. Unlimited attempts, no account needed.
Exams that ask Business Writing and Comprehension questions like this
Business Writing and Comprehension is on this paper prepared for on TestUstad, and all of them draw the same bank, so this question is worth knowing for it.
More Business Letters and Emails questions
In a formal business letter, what is the usual purpose of a reference line?
What is the best way to make a business email with several paragraphs easier to read?
Which document is generally most suitable for a routine communication within the same organization?
What should a writer do when a business email contains a long history of earlier replies?
Which practice is most appropriate when writing a business email to a person in another organization?
Which closing sentence is most suitable for a business email requesting information?