Which arrangement is most effective for a business letter making a routine request?
Correct answer: A. State the request, give necessary details, and specify action
- A. State the request, give necessary details, and specify action
- B. Give background details, repeat the request, and add greetings
- C. Begin with a conclusion, omit reasons, and request clarification
- D. Present unrelated information, state the request, and close abruptly
Explanation
A clear request normally states the purpose early, supplies relevant supporting information, and tells the reader what action is expected. Delaying or repeating the main request makes the letter less efficient.
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About Business Letters and Emails
Formal correspondence covers the structure, purpose and tone of enquiries, complaints, applications, orders, quotations, claims, replies and adjustment letters. It also includes subject lines, salutations, complimentary closes, clear requests, attachment references, professional email etiquette and the difference between a formal letter and a routine email.
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