What is the main function of letterhead in a business letter?
Correct answer: A. It identifies the sender and provides contact details
- A. It identifies the sender and provides contact details
- B. It replaces the need for a formal salutation
- C. It summarizes the letter's main argument
- D. It records the recipient's personal response
Explanation
Letterhead identifies the organization or sender and commonly shows details such as its address, telephone number, or logo. It does not replace the salutation or summarize the letter's content.
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About Business Letters and Emails
Formal correspondence covers the structure, purpose and tone of enquiries, complaints, applications, orders, quotations, claims, replies and adjustment letters. It also includes subject lines, salutations, complimentary closes, clear requests, attachment references, professional email etiquette and the difference between a formal letter and a routine email.
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