What does the word “Enclosure” at the end of a business letter tell the reader?
Correct answer: A. A document is included with the letter
- A. A document is included with the letter
- B. The letter is marked for internal use only
- C. The recipient must answer the letter immediately
- D. A second recipient receives a hidden copy
Explanation
An enclosure notation indicates that one or more separate documents accompany the letter. It does not indicate confidentiality, urgency or hidden distribution.
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About Business Letters and Emails
Formal correspondence covers the structure, purpose and tone of enquiries, complaints, applications, orders, quotations, claims, replies and adjustment letters. It also includes subject lines, salutations, complimentary closes, clear requests, attachment references, professional email etiquette and the difference between a formal letter and a routine email.
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