When organizing a business letter that requests approval, which sequence is generally most effective?

Correct answer: A. Background, request, supporting reasons and closing action

  • A. Background, request, supporting reasons and closing action
  • B. Closing action, greeting, unrelated facts and request
  • C. Supporting reasons, signature, request and background
  • D. Request, repeated greeting, background and unrelated details

Explanation

Giving relevant background before stating the request helps the reader understand the situation, while reasons support the requested action. A clear closing can then indicate the next step or response required.

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About Business Letters and Emails

Formal correspondence covers the structure, purpose and tone of enquiries, complaints, applications, orders, quotations, claims, replies and adjustment letters. It also includes subject lines, salutations, complimentary closes, clear requests, attachment references, professional email etiquette and the difference between a formal letter and a routine email.

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