Free Marketing MCQs with Answers

1,700 Marketing MCQs from Management Sciences, each with the correct answer and a written explanation of why it is correct. Free and unlimited, with no account needed.

Marketing covers how organisations identify customer needs, create value and exchange products or services through suitable markets. Key concepts include market segmentation, targeting, positioning, consumer behaviour, the marketing mix of product, price, place and promotion, branding, product life cycle and differences between marketing and selling.

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1,700 questions · page 58 of 85

  • A. modifying marketing mix
  • B. modifying raw material schedule
  • C. modifying the product
  • D. modifying the market

Explanation: Modifying the marketing mix means changing one or more of the product, price, place, or promotion elements to improve performance.

Correct answer: modifying marketing mix
  • A. two-part pricing
  • B. combine pricing
  • C. double pricing
  • D. optional part pricing

Explanation: Two-part pricing charges a fixed access or service fee plus a variable usage charge, making it the service equivalent of captive-product…

Correct answer: two-part pricing
  • A. low sales
  • B. rapidly rising
  • C. peak sales
  • D. gradually declining

Explanation: During the introductory stage, the product is new, awareness is limited, and distribution is still developing, so sales are normally low.

Correct answer: low sales
  • A. freight on board origin pricing
  • B. zone pricing
  • C. basing point pricing
  • D. uniform delivered pricing

Explanation: Uniform delivered pricing charges every customer the same delivered price, combining one base price with the same freight charge…

Correct answer: uniform delivered pricing
  • A. channel intermediaries
  • B. nominal sales force
  • C. inside sales force
  • D. outside sales force

Explanation: An inside sales force sells remotely from the office using telephone, email, or the internet.

Correct answer: inside sales force
  • A. personal communication channels
  • B. irrational communication channels
  • C. non-personal communication channels
  • D. non-emotional communication channels

Explanation: Personal communication channels involve direct contact between identifiable people, whether face to face, by telephone, or through mail…

Correct answer: personal communication channels
  • A. qualifying
  • B. prospecting
  • C. follow up
  • D. approach

Explanation: The approach is the salesperson's initial meeting or contact with a prospective customer.

Correct answer: approach
  • A. prospecting and qualifying
  • B. handling objections
  • C. approach
  • D. presentation and demonstration

Explanation: After prospecting and qualifying, the salesperson conducts the pre-approach, and the next step is the approach, meaning the initial…

Correct answer: approach
  • A. percentage of sales method
  • B. affordable method
  • C. competitive parity method
  • D. objective and task method

Explanation: The affordable method sets the promotion budget at whatever amount the company believes it can spare after covering other expenses.

Correct answer: affordable method
  • A. irrational appeal
  • B. moral appeal
  • C. rational appeal
  • D. emotional appeal

Explanation: A rational appeal connects the offering with the audience's practical self-interest, such as quality, economy, or performance.

Correct answer: rational appeal
  • A. indirect sales force structure
  • B. territorial sales force structure
  • C. customer sales force structure
  • D. product sales force structure

Explanation: In a product sales force structure, representatives specialize in selling particular products or product lines.

Correct answer: product sales force structure
  • A. shipper approach
  • B. handling shipment
  • C. closing
  • D. follow up

Explanation: Closing is the stage in which the salesperson directly seeks the customer's order or commitment to buy.

Correct answer: closing
  • A. point of purchase promotion
  • B. cents off deals
  • C. sales premium
  • D. advertising specialties

Explanation: Point-of-purchase promotion uses displays, demonstrations, and other promotional devices at the location where the buying decision occurs.

Correct answer: point of purchase promotion
  • A. introduction stage
  • B. turbulent stage
  • C. innovation stage
  • D. non-profit stage

Explanation: The introduction stage usually has no profits because research, development, promotion and distribution expenses are high while sales are…

Correct answer: introduction stage
  • A. screening of product
  • B. screening of customers
  • C. screening of ideas
  • D. generation of ideas

Explanation: Idea screening is the idea-reducing stage because unsuitable or unprofitable product ideas are eliminated before further development.

Correct answer: screening of ideas
  • A. print and broadcast media
  • B. word-of-mouth influence
  • C. buzz marketing
  • D. display and online media

Explanation: Buzz marketing works by informing or involving opinion leaders so they create and spread discussion about an offering.

Correct answer: buzz marketing
  • A. online media
  • B. print media
  • C. broadcast media
  • D. display media

Explanation: Billboards and posters are display media because they present promotional messages visually in public or other selected locations.

Correct answer: display media
  • A. pull and push strategy
  • B. rational and moral selling strategy
  • C. direct strategy
  • D. indirect strategy

Explanation: The two principal promotion-mix strategies are push and pull. A push strategy directs promotion through the distribution channel, whereas…

Correct answer: pull and push strategy
  • A. personal communication channels
  • B. irrational communication channels
  • C. non-personal communication channels
  • D. both a and c

Explanation: Marketing communication channels are broadly divided into personal channels, involving direct interpersonal contact, and non-personal…

Correct answer: both a and c
  • A. rational selling strategy
  • B. push strategy
  • C. pull strategy
  • D. moral selling strategy

Explanation: A push strategy uses the producer's sales force and trade promotion to move a product through intermediaries toward customers.

Correct answer: push strategy