All Free Management Sciences MCQs with Answers

Every Management Sciences question in the bank, across all chapters, each with the correct answer and a written explanation. Free and unlimited, with no account needed.

3,770 questions · page 12 of 189

  • A. Have something of value and be able to communicate it
  • B. Use the same distribution channel
  • C. Purchase through a retail intermediary
  • D. Offer the lowest available price

Explanation: An exchange requires parties that have something valuable to offer and can communicate and deliver it.

Correct answer: Have something of value and be able to communicate it
  • A. Time utility
  • B. Form utility
  • C. Place utility
  • D. Possession utility

Explanation: Time utility results from making an offering available when customers want to use it.

Correct answer: Time utility
  • A. It is the only element that directly generates revenue
  • B. It is the only element that determines product quality
  • C. It is the only element controlled by retailers
  • D. It is the only element used in promotion

Explanation: Product, place and promotion generally require expenditure, whereas price produces revenue when customers buy.

Correct answer: It is the only element that directly generates revenue
  • A. Reference group
  • B. Distribution channel
  • C. Production team
  • D. Government regulator

Explanation: A reference group is a social group whose opinions or behaviour influence an individual's attitudes or purchases.

Correct answer: Reference group
  • A. Complex buying behaviour
  • B. Habitual buying behaviour
  • C. Variety-seeking buying behaviour
  • D. Routine response behaviour

Explanation: Complex buying behaviour occurs when involvement is high and consumers perceive significant differences among brands.

Correct answer: Complex buying behaviour
  • A. Inseparability
  • B. Perishability
  • C. Standardisation
  • D. Transferability

Explanation: Service inseparability means the service is often produced and consumed together, frequently with the provider involved in delivery.

Correct answer: Inseparability
  • A. Retailer
  • B. Wholesaler
  • C. Industrial agent
  • D. Freight carrier

Explanation: A retailer purchases products for resale to final consumers, usually in smaller quantities.

Correct answer: Retailer
  • A. Psychological pricing
  • B. Transfer pricing
  • C. Predatory pricing
  • D. Geographical pricing

Explanation: Psychological pricing uses price presentations that influence how customers perceive value, such as Rs. 999 rather than Rs. 1,000.

Correct answer: Psychological pricing
  • A. Marketing ethics
  • B. Market penetration
  • C. Product standardisation
  • D. Sales forecasting

Explanation: Marketing ethics applies moral principles to decisions such as advertising claims, pricing and customer treatment.

Correct answer: Marketing ethics
  • A. Diversification
  • B. Market penetration
  • C. Market development
  • D. Product development

Explanation: Diversification combines a new product with a new market and therefore normally carries the greatest uncertainty in the Ansoff matrix.

Correct answer: Diversification
  • A. It must contain only existing customers
  • B. It must be measurable and reachable
  • C. It must have identical purchasing habits
  • D. It must respond to every promotion

Explanation: A useful segment can be measured in size and characteristics and reached through suitable marketing programmes.

Correct answer: It must be measurable and reachable
  • A. Star
  • B. Question mark
  • C. Cash cow
  • D. Dog

Explanation: A cash cow holds a strong market share in a mature, low-growth market and usually generates surplus cash.

Correct answer: Cash cow
  • A. Pull strategy
  • B. Push strategy
  • C. Reminder strategy
  • D. Positioning strategy

Explanation: A push strategy directs promotional effort towards channel members so they carry and promote the product.

Correct answer: Push strategy
  • A. Market penetration
  • B. Market development
  • C. Product development
  • D. Diversification

Explanation: Market penetration seeks greater sales of current products in current markets, often through increased usage or winning competitors'…

Correct answer: Market penetration
  • A. Cash cow
  • B. Dog
  • C. Question mark
  • D. Market leader

Explanation: A question mark operates in an attractive, growing market but has not yet achieved a strong relative share.

Correct answer: Question mark
  • A. Depth
  • B. Width
  • C. Consistency
  • D. Length

Explanation: Product mix width refers to the number of product lines a company carries.

Correct answer: Width
  • A. Selective attention
  • B. Cognitive dissonance
  • C. Perceptual defence
  • D. Selective distortion

Explanation: Selective attention means consumers screen out most information and notice messages that seem relevant to their needs or interests.

Correct answer: Selective attention
  • A. Marketing control
  • B. Market segmentation
  • C. Product screening
  • D. Sales forecasting

Explanation: Marketing control monitors results, compares them with objectives and supports corrective action when performance differs from the plan.

Correct answer: Marketing control
  • A. Brand loyalty
  • B. Unaided brand awareness
  • C. Brand association
  • D. Perceived quality

Explanation: Unaided brand awareness measures whether consumers can recall a brand without prompts or a displayed list.

Correct answer: Unaided brand awareness
  • A. Market skimming
  • B. Brand reinforcement
  • C. Product cannibalisation
  • D. Channel integration

Explanation: Product cannibalisation occurs when a new product takes sales from another product in the same firm's portfolio.

Correct answer: Product cannibalisation