Which characteristic of services means that production and consumption often occur at the same time?
Correct answer: A. Inseparability
- A. Inseparability
- B. Perishability
- C. Standardisation
- D. Transferability
Explanation
Service inseparability means the service is often produced and consumed together, frequently with the provider involved in delivery. Perishability refers to the inability to store unused service capacity.
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