All Free Management Sciences MCQs with Answers

Every Management Sciences question in the bank, across all chapters, each with the correct answer and a written explanation. Free and unlimited, with no account needed.

3,770 questions · page 111 of 189

  • A. one-level channel
  • B. Zero-level channel
  • C. Three-level channel
  • D. Two-level channel

Explanation: A producer selling through both a wholesaler and a retailer uses a two-level channel: producer to wholesaler to retailer to consumer.

Correct answer: Two-level channel
  • A. sales agents and brokers
  • B. retailers and wholesalers
  • C. transportation companies
  • D. independent warehouses

Explanation: Sales agents and brokers are agents because they bring buyers and sellers together and earn commissions without normally taking ownership…

Correct answer: sales agents and brokers
  • A. shallow channels
  • B. escalator channel
  • C. trade channel
  • D. predatory channels

Explanation: A trade channel is the network of intermediaries involved in moving and selling products from different manufacturers to customers.

Correct answer: trade channel
  • A. facilitator marketing
  • B. interchanging marketing
  • C. integrated marketing
  • D. multichannel marketing

Explanation: Multichannel marketing occurs when a company uses two or more channels, such as retail stores, websites, and sales representatives, to…

Correct answer: multichannel marketing
  • A. lot size
  • B. shopper size
  • C. spatial size
  • D. jobber size

Explanation: Lot size means the number of units a marketing channel makes available to a typical customer in one purchase.

Correct answer: lot size
  • A. price policy
  • B. conditions of sale
  • C. distribution policy
  • D. territorial rights

Explanation: Conditions of sale cover guarantees, warranties, payment terms, delivery terms, and other contractual terms offered with a product.

Correct answer: conditions of sale
  • A. push strategy
  • B. pull strategy
  • C. both A and B
  • D. bundle strategy

Explanation: Companies use both push and pull strategies to manage channel relationships: push motivates intermediaries to stock and promote the…

Correct answer: both A and B
  • A. shallow strategy
  • B. bundle strategy
  • C. pull strategy
  • D. push strategy

Explanation: A push strategy directs the company’s sales force and promotional effort toward intermediaries or buyers to move the product through the…

Correct answer: push strategy
  • A. value network
  • B. predatory network
  • C. hybrid network
  • D. functional network

Explanation: A value network is the system of partnerships among the company, suppliers, distributors, retailers, and other channel participants that…

Correct answer: value network
  • A. functional integration
  • B. product integration
  • C. channel integration
  • D. location integration

Explanation: Channel integration means coordinating the services and activities of channel members so customers receive a unified offering.

Correct answer: channel integration
  • A. measureable
  • B. accessible and substantial
  • C. actionable and differential
  • D. loyalty and switching patterns

Explanation: Effective segments should be measurable, substantial, accessible, differentiable, and actionable.

Correct answer: loyalty and switching patterns
  • A. mass marketing
  • B. niche marketing
  • C. individual marketing
  • D. profitability marketing

Explanation: When customers have broadly similar preferences, the firm can use mass marketing by offering one product and marketing mix to the whole…

Correct answer: mass marketing
  • A. solution based segmentation
  • B. need based segmentation
  • C. segment identification
  • D. segment attractiveness

Explanation: Need-based segmentation groups customers according to similar needs or the problem they want solved.

Correct answer: need based segmentation
  • A. shifting loyal
  • B. split loyal
  • C. hard-core loyal
  • D. switchers

Explanation: Hard-core loyal consumers consistently purchase one brand and show no willingness to switch.

Correct answer: hard-core loyal
  • A. loyalty
  • B. weaknesses
  • C. strengths
  • D. competitor's brands

Explanation: Hard-core loyal customers provide dependable feedback about the brand and can reveal its strengths from a committed user's perspective.

Correct answer: strengths
  • A. both A and B
  • B. consumer resources
  • C. consumer solicitation
  • D. consumer motivation

Explanation: VALS classifies consumers primarily by their motivations and their available resources, such as income, education, energy, and confidence.

Correct answer: both A and B
  • A. segments of one
  • B. all of the above
  • C. one to one marketing
  • D. customized marketing

Explanation: Individual marketing treats each customer as a separate segment, so it is called segments-of-one, customized marketing, or one-to-one…

Correct answer: all of the above
  • A. solution based segmentation
  • B. need based segmentation
  • C. segment attractiveness
  • D. segment identification

Explanation: Segment attractiveness evaluates whether a segment is worth pursuing by considering factors such as growth, profitability, size, and…

Correct answer: segment attractiveness
  • A. mass customization
  • B. market specialization
  • C. single product concentration
  • D. product specialization

Explanation: Product specialization means offering one type of product to several different market segments.

Correct answer: product specialization
  • A. market specialization
  • B. product specialization
  • C. single product concentration
  • D. mass customization

Explanation: Market specialization concentrates on serving the varied needs of one specific customer group.

Correct answer: market specialization