All Free Management Sciences MCQs with Answers

Every Management Sciences question in the bank, across all chapters, each with the correct answer and a written explanation. Free and unlimited, with no account needed.

3,770 questions · page 153 of 189

  • A. geographic segmentation
  • B. demographic segmentation
  • C. psychographic segmentation
  • D. behavioral segmentation

Explanation: Age and gender describe personal population characteristics, which are the basis of demographic segmentation.

Correct answer: demographic segmentation
  • A. geographic segmentation
  • B. demographic segmentation
  • C. psychographic segmentation
  • D. behavioral segmentation

Explanation: Education level is a demographic characteristic used to divide a market into groups such as high-school and college graduates.

Correct answer: demographic segmentation
  • A. attainable segment
  • B. measureable segment
  • C. accessible segment
  • D. substantial segment

Explanation: A substantial segment is sufficiently large or profitable to justify serving it.

Correct answer: substantial segment
  • A. augmented product
  • B. actual product
  • C. actual ownership
  • D. tangible products

Explanation: A warranty is an additional service or benefit provided with a product and is therefore part of the augmented product.

Correct answer: augmented product
  • A. actual product
  • B. augmented product
  • C. de-augmented product
  • D. customer value

Explanation: Product quality is a feature of the actual product, along with design, brand name, packaging, and other physical attributes.

Correct answer: actual product
  • A. operating supplies
  • B. repair and maintenance supplies
  • C. business advisory services
  • D. consumer specialty products

Explanation: Operating supplies are routine consumables used in day-to-day business operations, such as lubricants, fuel, paper and pencils.

Correct answer: operating supplies
  • A. mass marketing
  • B. segmented marketing
  • C. niche marketing
  • D. micromarketing

Explanation: Mass marketing, also called undifferentiated marketing, treats the whole market as one group and offers essentially the same product and…

Correct answer: mass marketing
  • A. mass marketing
  • B. segmented marketing
  • C. niche marketing
  • D. micromarketing

Explanation: Mass marketing does not distinguish among different consumer needs, whereas segmented, niche and micromarketing tailor offers to…

Correct answer: mass marketing
  • A. geographic segmentation
  • B. demographic segmentation
  • C. psychographic segmentation
  • D. behavioral segmentation

Explanation: Religion is a demographic characteristic because demographic segmentation includes measurable population traits such as age, gender…

Correct answer: demographic segmentation
  • A. geographic segmentation
  • B. gender segmentation
  • C. psychographic segmentation
  • D. behavioral segmentation

Explanation: Targeting female customers is gender segmentation, a demographic approach that divides the market according to sex or gender.

Correct answer: gender segmentation
  • A. product membership in category
  • B. services
  • C. market segmentation
  • D. pricing of product

Explanation: Services are intangible activities or benefits offered for sale, such as banking, transport or consultancy.

Correct answer: services
  • A. sense of broad marketing
  • B. sense of mission marketing
  • C. sense of vision marketing
  • D. societal marketing

Explanation: A sense of mission marketing requires the firm to express its mission in broad social terms rather than narrowly describing the product it…

Correct answer: sense of mission marketing
  • A. perception
  • B. cues
  • C. motives
  • D. both a and c

Explanation: Cues are minor environmental or situational stimuli that guide when and how a customer responds to a motive.

Correct answer: cues
  • A. user status
  • B. usage rate
  • C. loyalty status
  • D. benefits sought

Explanation: Usage rate classifies customers by how frequently or heavily they use a product, and visiting a Burger King store about 13 times a month…

Correct answer: usage rate
  • A. outdoorsy and tough
  • B. cheerful and wholesomeness
  • C. daring and imaginative
  • D. charming and upper class

Explanation: In brand personality, ruggedness suggests an outdoorsy, strong, durable, and tough character.

Correct answer: outdoorsy and tough
  • A. mass marketing
  • B. segmented marketing
  • C. niche marketing
  • D. micromarketing

Explanation: Micromarketing tailors marketing to local areas or individual customers, making it more specific than ordinary segmentation or niche…

Correct answer: micromarketing
  • A. points of differences
  • B. price
  • C. place
  • D. distribution channel

Explanation: A positioning statement identifies the target category or frame of reference and explains how the brand is different through its points of…

Correct answer: points of differences
  • A. geographic segmentation
  • B. demographic segmentation
  • C. psychographic segmentation
  • D. behavioral segmentation

Explanation: Compulsive, ambitious, and outgoing describe psychological and lifestyle characteristics rather than location, age, or purchasing…

Correct answer: psychographic segmentation
  • A. complex buying behavior
  • B. variety seeking buying behavior
  • C. dissonance reducing buying behavior
  • D. habitual buying behavior

Explanation: Low involvement combined with significant perceived differences among brands produces variety-seeking buying behavior, where consumers…

Correct answer: variety seeking buying behavior
  • A. consumerism
  • B. seller's extremism
  • C. environmentalism
  • D. both a and c

Explanation: Sustainable marketing is associated with both consumerism, which protects buyers' interests, and environmentalism, which protects…

Correct answer: both a and c