A manager gains influence because employees admire the manager's personal qualities and want to identify with the manager. This is an example of:
Correct answer: C. Referent power
- A. Legitimate power
- B. Reward power
- C. Referent power
- D. Coercive power
Explanation
Referent power comes from admiration, identification and personal appeal. Legitimate power comes from formal position, while reward and coercive power depend on control over benefits or punishments.
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About Organizational Behaviour
Organizational behaviour examines how individuals and groups act within workplaces and how organisational structures influence that behaviour. It covers personality, perception, motivation, learning, leadership, communication, teamwork, conflict, power, organisational culture and change. It differs from human resource management, which focuses more directly on managing employment processes and policies.
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80 free Organizational Behaviour MCQs from Management Sciences, each with the correct answer and an explanation. Unlimited attempts, no account needed.
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