All Free Management Sciences MCQs with Answers

Every Management Sciences question in the bank, across all chapters, each with the correct answer and a written explanation. Free and unlimited, with no account needed.

3,770 questions · page 137 of 189

  • A. learning
  • B. motivation
  • C. drive
  • D. cues

Explanation: Learning is a relatively lasting change in behaviour or knowledge produced by experience.

Correct answer: learning
  • A. motivation hierarchy
  • B. laddering
  • C. intentional hierarchy
  • D. sampling hierarchy

Explanation: Laddering traces the consumer's reasoning from concrete product attributes and instrumental benefits up to deeper terminal values.

Correct answer: laddering
  • A. motivation route
  • B. value route
  • C. central route
  • D. elaboration route

Explanation: In the elaboration likelihood model, sufficient ability and motivation lead consumers to scrutinise the message carefully through the…

Correct answer: central route
  • A. psychological processes
  • B. motivation process
  • C. buying process
  • D. monitoring process

Explanation: Motivation, learning and perception are core psychological processes that shape how consumers respond to marketing stimuli and make…

Correct answer: psychological processes
  • A. motivation
  • B. intensity
  • C. demonization
  • D. psychogenic factors

Explanation: Intensity describes how vigorously a person pursues a goal, ranging from weak to strong effort.

Correct answer: intensity
  • A. personal sources
  • B. public sources
  • C. commercial sources
  • D. experimental sources

Explanation: Sales dealers, displays and advertisements are commercial sources because the information comes from marketers or selling intermediaries.

Correct answer: commercial sources
  • A. rational
  • B. biogenic factors
  • C. motivation
  • D. self-concept

Explanation: Herzberg, Freud and Maslow proposed influential theories explaining human motivation, although their models differ in focus.

Correct answer: motivation
  • A. bad performance
  • B. dissatisfaction
  • C. high performance
  • D. satisfaction

Explanation: Satisfaction results from comparing perceived product performance with prior expectations, especially when performance meets or exceeds…

Correct answer: satisfaction
  • A. heuristics
  • B. realistic
  • C. realistic
  • D. social heuristic

Explanation: Heuristics are mental shortcuts or rules of thumb that simplify buying decisions when consumers do not fully process every piece of…

Correct answer: heuristics
  • A. role
  • B. lifestyle
  • C. status
  • D. personality

Explanation: Lifestyle describes a person's pattern of living, reflected in activities, interests and opinions.

Correct answer: lifestyle
  • A. self-motivation
  • B. self-goals
  • C. self-values
  • D. personality

Explanation: Personality consists of distinguishing psychological characteristics that produce relatively consistent responses to environmental…

Correct answer: personality
  • A. expectancy value model
  • B. belief based model
  • C. need based model
  • D. want based model

Explanation: The expectancy-value model explains attitude by combining beliefs about a brand's attributes with the value or evaluation assigned to…

Correct answer: expectancy value model
  • A. technical techniques
  • B. projective techniques
  • C. classification techniques
  • D. sampling techniques

Explanation: Projective techniques use indirect tasks, such as word association and sentence completion, to reveal feelings or motives respondents may…

Correct answer: projective techniques
  • A. motivation route
  • B. elaboration cue
  • C. central route
  • D. value route

Explanation: The central route is followed when consumers have sufficient motivation, time and knowledge to examine product information carefully.

Correct answer: central route
  • A. likelihood route
  • B. elaboration route
  • C. value route
  • D. peripheral route

Explanation: The peripheral route is a persuasion route in the elaboration likelihood model that relies on cues rather than detailed argument…

Correct answer: peripheral route
  • A. silver lining principle
  • B. segregate principle
  • C. cancellation principle
  • D. golden lining principle

Explanation: The silver lining principle refers to separating a small gain from a large loss so that the gain is noticed independently.

Correct answer: silver lining principle
  • A. primary groups
  • B. membership groups
  • C. secondary groups
  • D. formal groups

Explanation: Secondary groups influence consumers indirectly and usually involve less frequent or less personal interaction than primary groups.

Correct answer: secondary groups
  • A. monitored needs
  • B. biogenic
  • C. formal needs
  • D. psychogenic

Explanation: Psychogenic needs arise from psychological or social conditions, such as belonging, esteem, and achievement.

Correct answer: psychogenic
  • A. secondary groups
  • B. primary groups
  • C. membership groups
  • D. transaction groups

Explanation: Religious organizations and trade unions are formal, relatively less personal groups whose members may interact for a specific purpose…

Correct answer: secondary groups
  • A. lexicographic heuristics
  • B. conjunctive heuristic
  • C. heuristics
  • D. eliminating heuristic

Explanation: A conjunctive heuristic sets a minimum acceptable cutoff for every important attribute, and a product must meet all those minimums.

Correct answer: conjunctive heuristic