Which technique collects information about a job by recording especially effective or ineffective work behaviours?
Correct answer: D. Critical incident technique
- A. Paired comparison method
- B. Ranking method
- C. Point-factor method
- D. Critical incident technique
Explanation
The critical incident technique records specific behaviours that contribute to exceptionally successful or unsuccessful job performance. The other methods are mainly used to evaluate or compare jobs or employees.
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About Human Resource Management
Human resource management deals with acquiring, developing, rewarding and retaining employees within an organisation. It includes job analysis, recruitment, selection, training, performance appraisal, compensation, career planning, labour relations and workplace discipline. Recruitment attracts applicants, while selection evaluates them and chooses the most suitable candidate.
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