Which characteristic is an example of surface-level diversity in an organisation?
Correct answer: A. Differences in age
- A. Differences in age
- B. Differences in problem-solving styles
- C. Differences in work values
- D. Differences in career motives
Explanation
Surface-level diversity involves readily observable characteristics such as age, sex and physical attributes. Values, motives and problem-solving styles are generally regarded as deeper-level diversity.
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About Organizational Behaviour
Organizational behaviour examines how individuals and groups act within workplaces and how organisational structures influence that behaviour. It covers personality, perception, motivation, learning, leadership, communication, teamwork, conflict, power, organisational culture and change. It differs from human resource management, which focuses more directly on managing employment processes and policies.
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