In leader-member exchange theory, a high-quality exchange relationship is most likely to involve:
Correct answer: B. Mutual trust, support and additional responsibility
- A. Only formal communication with the supervisor
- B. Mutual trust, support and additional responsibility
- C. Equal rewards regardless of employee contribution
- D. Strict reliance on written rules and procedures
Explanation
Leader-member exchange theory focuses on the quality of the relationship between a leader and each subordinate. High-quality exchanges are marked by trust, support, communication and opportunities beyond the formal job description.
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About Organizational Behaviour
Organizational behaviour examines how individuals and groups act within workplaces and how organisational structures influence that behaviour. It covers personality, perception, motivation, learning, leadership, communication, teamwork, conflict, power, organisational culture and change. It differs from human resource management, which focuses more directly on managing employment processes and policies.
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