A manager takes personal credit for a successful project but blames external conditions when the project fails. This pattern illustrates:
Correct answer: D. Self-serving bias
- A. Availability bias
- B. Halo effect
- C. Stereotyping
- D. Self-serving bias
Explanation
Self-serving bias involves attributing success to internal qualities and failure to external circumstances. The halo effect is the tendency for one prominent characteristic to influence all other evaluations.
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About Organizational Behaviour
Organizational behaviour examines how individuals and groups act within workplaces and how organisational structures influence that behaviour. It covers personality, perception, motivation, learning, leadership, communication, teamwork, conflict, power, organisational culture and change. It differs from human resource management, which focuses more directly on managing employment processes and policies.
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