Free Organisational Structure and Management MCQs with Answers
30 Organisational Structure and Management MCQs from Introduction to Business, each with the correct answer and a written explanation of why it is correct. Free and unlimited, with no account needed.
Organisational structure explains how authority, responsibility, communication and tasks are arranged through functional, divisional, matrix and flat designs. Management covers planning, organising, staffing, directing and controlling, alongside delegation, span of control, centralisation, decentralisation and coordination.
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30 questions · page 2 of 2
- A. Flexible jobs with informal communication
- B. Clear hierarchy with specialised jobs
- C. Few rules and broad employee discretion
- D. Frequent redesign of departments
Explanation: A mechanistic structure relies on hierarchy, specialised roles, formal rules and centralised coordination.
Correct answer: Clear hierarchy with specialised jobs- A. Customer type
- B. Product category
- C. Geographical area
- D. Work process
Explanation: The departments are formed around successive stages of production, so the basis is the work process.
Correct answer: Work process- A. The obligation to answer for results
- B. The duty to perform an assigned task
- C. The right to give orders to others
- D. The grouping of related jobs
Explanation: Accountability means being answerable for the performance and results of an assigned responsibility.
Correct answer: The obligation to answer for results- A. To measure the profitability of each department
- B. To display formal relationships and reporting lines
- C. To describe the personal friendships among workers
- D. To list the prices of organisational products
Explanation: An organisational chart presents the formal structure, including positions, departments and reporting relationships.
Correct answer: To display formal relationships and reporting lines- A. Work is organised mainly around permanent departments
- B. Employees work only within their specialised function
- C. Cross-functional teams share responsibility for work
- D. Managers retain all operating decisions at the top
Explanation: Team-based structures use groups that may include members from different specialist areas and share responsibility for completing work.
Correct answer: Cross-functional teams share responsibility for work- A. Uses only one basis for grouping all activities
- B. Places all employees in temporary project teams
- C. Removes every formal reporting relationship
- D. Combines features of two or more structural forms
Explanation: A hybrid structure combines elements such as functional and divisional arrangements to meet different organisational needs.
Correct answer: Combines features of two or more structural forms- A. Social interaction and personal networks
- B. Written job descriptions and policies
- C. The official organisational chart
- D. The legal registration of the business
Explanation: Informal relationships develop naturally through social interaction, shared interests and personal networks.
Correct answer: Social interaction and personal networks- A. Unclear duties requiring constant supervision
- B. Inexperienced staff performing varied tasks
- C. Highly routine work with capable employees
- D. Managers handling many unrelated projects
Explanation: Routine work and capable employees require less direct supervision, allowing one manager to oversee more subordinates.
Correct answer: Highly routine work with capable employees- A. Personal preferences of senior managers
- B. Continuous changes in job responsibilities
- C. Informal friendships between departments
- D. Formal rules, procedures and hierarchy
Explanation: Bureaucratic organisations coordinate work through formal rules, defined roles, procedures and a clear hierarchy.
Correct answer: Formal rules, procedures and hierarchy- A. Delegation transfers tasks but not ultimate accountability
- B. Responsibility can exist without any task
- C. Delegation removes all managerial accountability
- D. Authority and accountability always belong to different people
Explanation: A manager may delegate authority and responsibility for carrying out a task, but remains ultimately accountable for the result.
Correct answer: Delegation transfers tasks but not ultimate accountability