In an informal organisation, relationships mainly arise from:
Correct answer: C. Social interaction and personal networks
- A. The official organisational chart
- B. Written job descriptions and policies
- C. Social interaction and personal networks
- D. The legal registration of the business
Explanation
Informal relationships develop naturally through social interaction, shared interests and personal networks. The organisational chart and job descriptions represent the formal organisation instead.
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About Organisational Structure and Management
Organisational structure explains how authority, responsibility, communication and tasks are arranged through functional, divisional, matrix and flat designs. Management covers planning, organising, staffing, directing and controlling, alongside delegation, span of control, centralisation, decentralisation and coordination.
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