Which practice best improves the clarity of a lengthy business email?
Correct answer: B. Using headings and short paragraphs
- A. Writing one paragraph for the entire message
- B. Using headings and short paragraphs
- C. Repeating the main request several times
- D. Adding informal jokes between key points
Explanation
Headings and short paragraphs help readers locate information and follow the message. Long blocks, repetition and unrelated humour reduce clarity and professionalism.
Report an error
The more specific you are, the faster it gets fixed. A source beats an opinion.
Prefer email? support@testustad.com
About Business Letters and Emails
Formal correspondence covers the structure, purpose and tone of enquiries, complaints, applications, orders, quotations, claims, replies and adjustment letters. It also includes subject lines, salutations, complimentary closes, clear requests, attachment references, professional email etiquette and the difference between a formal letter and a routine email.
Practise Business Letters and Emails
30 free Business Letters and Emails MCQs from Business Writing and Comprehension, each with the correct answer and an explanation. Unlimited attempts, no account needed.
Exams that ask Business Writing and Comprehension questions like this
Business Writing and Comprehension is on this paper prepared for on TestUstad, and all of them draw the same bank, so this question is worth knowing for it.
More Business Letters and Emails questions
When the recipient's name is known, which salutation is generally most appropriate in a formal business letter?
Which sentence uses the most appropriate tone for a formal complaint email?
What does the full-block style of a business letter require?
What should an email writer do when referring to an attached document?
Which complimentary close best matches a letter beginning with “Dear Sir or Madam”?
Before sending a business email, which check is most important for preventing an unintended disclosure?