Which complimentary close best matches a letter beginning with “Dear Sir or Madam”?
Correct answer: A. Yours faithfully
- A. Yours faithfully
- B. Yours sincerely
- C. Best wishes, friend
- D. See you soon
Explanation
In traditional British business-letter conventions, “Yours faithfully” follows an impersonal salutation such as “Dear Sir or Madam.” “Yours sincerely” normally follows a salutation that names the recipient.
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About Business Letters and Emails
Formal correspondence covers the structure, purpose and tone of enquiries, complaints, applications, orders, quotations, claims, replies and adjustment letters. It also includes subject lines, salutations, complimentary closes, clear requests, attachment references, professional email etiquette and the difference between a formal letter and a routine email.
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