Before sending a business email, which check is most important for preventing an unintended disclosure?
Correct answer: B. Checking the recipient addresses and attachments
- A. Changing the font colour several times
- B. Checking the recipient addresses and attachments
- C. Adding decorative images to the signature
- D. Increasing the number of exclamation marks
Explanation
Checking recipients and attachments helps prevent confidential information from reaching the wrong person. Formatting and decorative features do not provide the same communication or security benefit.
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About Business Letters and Emails
Formal correspondence covers the structure, purpose and tone of enquiries, complaints, applications, orders, quotations, claims, replies and adjustment letters. It also includes subject lines, salutations, complimentary closes, clear requests, attachment references, professional email etiquette and the difference between a formal letter and a routine email.
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30 free Business Letters and Emails MCQs from Business Writing and Comprehension, each with the correct answer and an explanation. Unlimited attempts, no account needed.
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