Which feature is most appropriate for a memo that asks a department to complete a task by a stated date?

Correct answer: A. A clear action and deadline

  • A. A clear action and deadline
  • B. A lengthy historical background
  • C. A full list of cited sources
  • D. A detailed theoretical framework

Explanation

An action memo should state what recipients must do and when they must do it. Extensive background or theory can obscure the practical instruction.

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About Memos and Reports

Memos communicate internal information, instructions, decisions and action points through concise headings, a clear purpose and organised details. Reports present findings, analysis and recommendations using an appropriate structure, objective language, evidence, headings, tables or summaries, while distinguishing a factual report from a persuasive proposal.

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