The situation' when third neutral party helps in negotiation of the agreement is classified as?
Correct answer: B. mediation
- A. arbitration
- B. mediation
- C. impasse
- D. intervention
Explanation
Mediation uses a neutral third party to help disputing sides communicate and reach their own agreement. In arbitration, the neutral party normally hears the case and imposes or recommends a decision.
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About Human Resource Management
Human resource management deals with acquiring, developing, rewarding and retaining employees within an organisation. It includes job analysis, recruitment, selection, training, performance appraisal, compensation, career planning, labour relations and workplace discipline. Recruitment attracts applicants, while selection evaluates them and chooses the most suitable candidate.
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