Solving and implementing solutions in empowering employees to review problems can, best classified as _________?
Correct answer: A. action research
- A. action research
- B. customer research
- C. marketing research
- D. human research
Explanation
Action research follows a cycle of identifying a problem, implementing a solution, and reviewing the results, often with employee participation. The other choices concern research in specific fields rather than organizational problem-solving.
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About Human Resource Management
Human resource management deals with acquiring, developing, rewarding and retaining employees within an organisation. It includes job analysis, recruitment, selection, training, performance appraisal, compensation, career planning, labour relations and workplace discipline. Recruitment attracts applicants, while selection evaluates them and chooses the most suitable candidate.
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