In the course of converting to a marketing orientation, a company faces three hurdles _______.

Correct answer: D. Organized resistance, slow learning, and fast forgetting

  • A. Forecasted demand, increased sales expense, increased inventory costsManufacturing
  • B. Management, customer reaction, competitive response
  • C. Decreased profits, increased R&D, additional distribution
  • D. Organized resistance, slow learning, and fast forgetting

Explanation

The three common barriers to adopting a marketing orientation are organized resistance, slow learning, and fast forgetting. Together, they explain why firms may resist, take time to learn, and then lose newly learned customer-focused practices.

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