An employee receives incompatible expectations from two supervisors, each requiring different work priorities. This situation illustrates:
Correct answer: C. Role conflict
- A. Role overload
- B. Role ambiguity
- C. Role conflict
- D. Role isolation
Explanation
Role conflict occurs when a person faces incompatible demands from different sources. Role ambiguity involves unclear duties, while role overload involves more work than available time or resources.
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About Organizational Behaviour
Organizational behaviour examines how individuals and groups act within workplaces and how organisational structures influence that behaviour. It covers personality, perception, motivation, learning, leadership, communication, teamwork, conflict, power, organisational culture and change. It differs from human resource management, which focuses more directly on managing employment processes and policies.
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