A memo contains three separate requests for information. Which arrangement is clearest?
Correct answer: D. Present each request under a descriptive heading
- A. Combine all requests in one long sentence
- B. Mention each request only in the closing line
- C. Place the requests in random order
- D. Present each request under a descriptive heading
Explanation
Descriptive headings separate the requests and allow the recipient to identify and answer each one accurately. A long sentence, random order, or a vague closing makes individual responsibilities less clear.
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About Memos and Reports
Memos communicate internal information, instructions, decisions and action points through concise headings, a clear purpose and organised details. Reports present findings, analysis and recommendations using an appropriate structure, objective language, evidence, headings, tables or summaries, while distinguishing a factual report from a persuasive proposal.
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