All Free Management Sciences MCQs with Answers

Every Management Sciences question in the bank, across all chapters, each with the correct answer and a written explanation. Free and unlimited, with no account needed.

3,770 questions · page 118 of 189

  • A. supplying activities
  • B. primary activities
  • C. financial activities
  • D. support activities

Explanation: Support activities such as procurement, technology development and human-resource management assist the primary value-creating activities.

Correct answer: support activities
  • A. communicating the value
  • B. providing the value
  • C. making the superior product
  • D. choosing the value

Explanation: The value-creation sequence moves from choosing the value through segmentation, targeting and positioning, to providing the value, and…

Correct answer: communicating the value
  • A. marketing plan
  • B. strategic plan
  • C. corporate plan
  • D. marketing objective

Explanation: A marketing plan is the written roadmap that states marketing objectives and specifies the strategies and actions for achieving them.

Correct answer: marketing plan
  • A. the customer acquisition process
  • B. the market-sensing process
  • C. the fulfill management process
  • D. the new-offering process

Explanation: Market sensing involves collecting information about customers, competitors and market offerings, then using that information in…

Correct answer: the market-sensing process
  • A. marketing chain
  • B. value chain
  • C. product chain
  • D. supply chain

Explanation: A supply chain links suppliers, producers and distributors involved in making and delivering an offering.

Correct answer: supply chain
  • A. primary activities
  • B. marketing activities
  • C. financial activities
  • D. raw material activities

Explanation: Inbound logistics brings inputs into the firm, while outbound logistics moves finished goods to customers; both are primary activities in…

Correct answer: primary activities
  • A. environmental opportunity
  • B. environmental threat
  • C. environmental strength
  • D. environmental weakness

Explanation: An environmental threat is an external challenge that can reduce sales or profitability if the firm does not respond defensively.

Correct answer: environmental threat
  • A. service alliance
  • B. logistic alliances
  • C. product alliance
  • D. pricing collaborations

Explanation: A product alliance occurs when firms cooperate around the production, licensing or distribution of a product.

Correct answer: product alliance
  • A. all of the above
  • B. targeting
  • C. positioning
  • D. segmentation

Explanation: Choosing the value means deciding which customers to serve and how to be perceived, using segmentation, targeting and positioning.

Correct answer: all of the above
  • A. customer acquisition process
  • B. all of the above
  • C. CRM process
  • D. market sensing process

Explanation: Core business processes include sensing market needs, acquiring customers, and managing customer relationships, among others.

Correct answer: all of the above
  • A. corporate level
  • B. division level
  • C. decision level
  • D. business unit level

Explanation: A business-unit-level plan explains how a particular strategic business unit will compete and perform its activities profitably.

Correct answer: business unit level
  • A. both A and B
  • B. tactical level
  • C. organizational level
  • D. strategic level

Explanation: Marketing planning is commonly divided into strategic planning, which sets long-term direction, and tactical planning, which specifies…

Correct answer: both A and B
  • A. division planning
  • B. corporate planning
  • C. business planning
  • D. product planning

Explanation: Planning begins at the corporate level, where the organization defines its mission, objectives, and overall portfolio direction.

Correct answer: corporate planning
  • A. management
  • B. objective
  • C. strategy
  • D. alliances

Explanation: A strategy is a broad game plan for achieving organizational goals, while an objective states the desired result itself.

Correct answer: strategy
  • A. source of competitive advantage
  • B. perceived benefits
  • C. variety of markets
  • D. easy imitation

Explanation: A core competency should provide customer benefits, open access to several markets, and be difficult for competitors to imitate.

Correct answer: easy imitation
  • A. primary activities
  • B. financial activities
  • C. raw materials
  • D. marketing activities

Explanation: Operations, sales, and services are activities that directly contribute to creating, delivering, and supporting a product, so they belong…

Correct answer: primary activities
  • A. Two
  • B. Three
  • C. Four
  • D. Five

Explanation: Marketing planning commonly recognizes four organizational levels: corporate, division, business unit, and product.

Correct answer: Four
  • A. Four primary activities
  • B. Seven primary activities
  • C. Six primary activities
  • D. Five primary activities

Explanation: Porter's value chain identifies five primary activities: inbound logistics, operations, outbound logistics, marketing and sales, and…

Correct answer: Five primary activities
  • A. customer relationship management
  • B. the strategic management process
  • C. the new-offering process
  • D. customer acquisition process

Explanation: Customer acquisition includes identifying target markets and potential customers before attracting them to the firm.

Correct answer: customer acquisition process
  • A. current products in new market
  • B. new products for new markets
  • C. new products in new market
  • D. current product in current market

Explanation: Market development means taking current products into new markets or reaching new customer segments.

Correct answer: current products in new market