Which nurse question is a communication barrier because it may sound blaming to the patient?
Correct answer: C. “Why did you stop taking the medicine?”
- A. “What happened after you left the clinic?”
- B. “How have you been sleeping recently?”
- C. “Why did you stop taking the medicine?”
- D. “What concerns you about the treatment?”
Explanation
Starting with “why” can sound accusatory and may make the patient defensive. Asking what made it difficult to take the medicine is a more accepting way to explore the problem.
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About Therapeutic Communication
Therapeutic communication covers active listening, empathy, clarification, reflection, silence, open-ended questioning, and purposeful responses that help patients express thoughts and feelings. It distinguishes therapeutic techniques from barriers such as false reassurance, advice-giving, judgment, changing the subject, probing, and asking repeated or closed questions.
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