A patient says, “I do not know what I am feeling right now.” Which nurse response best encourages further expression?
Correct answer: B. “Can you describe what you notice inside?”
- A. “You should try to identify the main problem.”
- B. “Can you describe what you notice inside?”
- C. “Are you feeling sad or angry?”
- D. “You will feel better after some rest.”
Explanation
The response invites the patient to explore feelings without suggesting a particular answer. The other responses give advice, restrict the answer to two choices, or provide false reassurance.
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About Therapeutic Communication
Therapeutic communication covers active listening, empathy, clarification, reflection, silence, open-ended questioning, and purposeful responses that help patients express thoughts and feelings. It distinguishes therapeutic techniques from barriers such as false reassurance, advice-giving, judgment, changing the subject, probing, and asking repeated or closed questions.
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