A patient is discussing worry about losing a job. The nurse says, “At least you still have your family.” Which barrier is shown?
Correct answer: A. False reassurance or minimising the concern
- A. False reassurance or minimising the concern
- B. Reflection of the patient’s feeling
- C. Clarification of the patient’s message
- D. Encouraging description of the concern
Explanation
The statement minimises the patient’s worry by presenting a positive fact instead of exploring the concern. It may make the patient feel that the worry is not important or acceptable to discuss.
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About Therapeutic Communication
Therapeutic communication covers active listening, empathy, clarification, reflection, silence, open-ended questioning, and purposeful responses that help patients express thoughts and feelings. It distinguishes therapeutic techniques from barriers such as false reassurance, advice-giving, judgment, changing the subject, probing, and asking repeated or closed questions.
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