A patient begins to discuss difficulty controlling anger. The nurse asks, “What usually happens just before you become angry?” This response mainly demonstrates:
Correct answer: B. Exploring the situation
- A. Giving advice
- B. Exploring the situation
- C. Changing the subject
- D. Showing disapproval
Explanation
Exploring uses focused questions to understand the events, thoughts, or feelings connected with a concern. The question does not advise the patient or judge the anger.
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About Therapeutic Communication
Therapeutic communication covers active listening, empathy, clarification, reflection, silence, open-ended questioning, and purposeful responses that help patients express thoughts and feelings. It distinguishes therapeutic techniques from barriers such as false reassurance, advice-giving, judgment, changing the subject, probing, and asking repeated or closed questions.
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