A patient says, “I made a serious mistake.” The nurse replies, “You made a serious mistake?” Which technique is the nurse using?
Correct answer: A. Restating the patient’s words to encourage elaboration
- A. Restating the patient’s words to encourage elaboration
- B. Giving approval for the patient’s behaviour
- C. Providing a solution to the patient’s problem
- D. Changing the focus to a safer topic
Explanation
Restating repeats the main idea in a questioning tone and encourages the patient to explain further. It does not approve the action or provide advice about what to do.
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About Therapeutic Communication
Therapeutic communication covers active listening, empathy, clarification, reflection, silence, open-ended questioning, and purposeful responses that help patients express thoughts and feelings. It distinguishes therapeutic techniques from barriers such as false reassurance, advice-giving, judgment, changing the subject, probing, and asking repeated or closed questions.
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