Where should a report normally identify the sources used for its factual claims?

Correct answer: A. In citations or a reference list

  • A. In citations or a reference list
  • B. Only in the report's greeting
  • C. In the page numbering system
  • D. Only in the final recommendation

Explanation

Citations and reference lists show where information came from and allow readers to verify it. A recommendation may use sources, but it is not a substitute for documenting them.

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Memos communicate internal information, instructions, decisions and action points through concise headings, a clear purpose and organised details. Reports present findings, analysis and recommendations using an appropriate structure, objective language, evidence, headings, tables or summaries, while distinguishing a factual report from a persuasive proposal.

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