What is the usual purpose of a formal grievance procedure?
Correct answer: A. To provide a channel for resolving employee complaints
- A. To provide a channel for resolving employee complaints
- B. To determine the market price of company products
- C. To approve the organization's annual budget
- D. To assign production targets to each department
Explanation
A grievance procedure gives employees an established process for raising and resolving workplace complaints. It supports fairness and orderly conflict resolution rather than dealing with pricing, budgeting or production planning.
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About Human Resources Basics
Human resource management plans an organisation's workforce and matches people with suitable jobs through recruitment, selection, induction and placement. It also covers training, performance appraisal, compensation, promotion, employee relations, workplace safety and the distinction between personnel administration and strategic human resource management.
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