The 'quality circles' is an example of ___________?

Correct answer: B. techno structural interventions

  • A. human process intervention
  • B. techno structural interventions
  • C. strategic intervention
  • D. HRM interventions

Explanation

Quality circles are small employee groups that participate in solving work and quality problems, often requiring changes to work methods and structures. They are therefore classified as techno-structural rather than purely interpersonal interventions.

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About Human Resource Management

Human resource management deals with acquiring, developing, rewarding and retaining employees within an organisation. It includes job analysis, recruitment, selection, training, performance appraisal, compensation, career planning, labour relations and workplace discipline. Recruitment attracts applicants, while selection evaluates them and chooses the most suitable candidate.

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