In the UK, a provider has identified a notifiable safety incident. The patient has capacity but says they do not want a face-to-face meeting about it. What should the provider do?
Correct answer: A. Respect the preference and provide the required information in another suitable way
- A. Respect the preference and provide the required information in another suitable way
- B. Close the duty of candour process because the patient declined a meeting
- C. Ask a relative to attend the meeting instead of the patient
- D. Wait until the patient changes their mind before sending written information
Explanation
The statutory duty of candour requires an open and honest explanation, an apology, relevant known facts and appropriate follow-up. The provider should make reasonable adjustments to the patient’s preferred method of communication rather than abandon the process. A relative cannot replace the patient’s decision when the patient has capacity.
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About Safeguarding and Duty of Candour
Safeguarding covers recognising signs of abuse, neglect, exploitation and domestic violence in children and adults, responding to disclosure, recording facts, sharing information lawfully and escalating to the safeguarding lead or relevant authority. Duty of candour requires openness, apology, explanation and reporting after qualifying harm, and is distinct from investigating blame or proving negligence.
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50 free Safeguarding and Duty of Candour MCQs from International Nursing Practice, each with the correct answer and an explanation. Unlimited attempts, no account needed.
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