During an interview, the patient speaks slowly and pauses between sentences. Which nursing action best supports communication?
Correct answer: B. Use a calm pace and allow time for each response
- A. Finish the patient’s sentences to save time
- B. Use a calm pace and allow time for each response
- C. Repeat the same question until an answer is given
- D. Ask a family member to answer instead
Explanation
Allowing adequate time shows patience and gives the patient control over the conversation. Finishing sentences, repeating questions unnecessarily, or replacing the patient’s voice with a family member’s can communicate impatience.
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About Therapeutic Communication
Therapeutic communication covers active listening, empathy, clarification, reflection, silence, open-ended questioning, and purposeful responses that help patients express thoughts and feelings. It distinguishes therapeutic techniques from barriers such as false reassurance, advice-giving, judgment, changing the subject, probing, and asking repeated or closed questions.
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