A patient asks, “Do you think I will recover quickly?” Which response is most therapeutic?
Correct answer: C. “What concerns you most about your recovery?”
- A. “Yes, you will be completely well soon.”
- B. “The doctor knows exactly how long recovery will take.”
- C. “What concerns you most about your recovery?”
- D. “You should focus on following the treatment plan.”
Explanation
Exploring the patient’s concern helps identify the meaning behind the question and avoids making an uncertain promise. False reassurance, unsupported claims, and advice-giving do not encourage deeper expression of feelings.
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About Therapeutic Communication
Therapeutic communication covers active listening, empathy, clarification, reflection, silence, open-ended questioning, and purposeful responses that help patients express thoughts and feelings. It distinguishes therapeutic techniques from barriers such as false reassurance, advice-giving, judgment, changing the subject, probing, and asking repeated or closed questions.
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