A patient says, “I cannot talk about what happened.” Which nurse response avoids pressuring the patient?
Correct answer: D. “We can sit together quietly, and you can talk when you are ready.”
- A. “You need to tell me so I can help you.”
- B. “What exactly happened, and who was involved?”
- C. “You will feel better if you discuss it now.”
- D. “We can sit together quietly, and you can talk when you are ready.”
Explanation
This response offers presence without forcing disclosure and respects the patient’s readiness. Pressuring the patient, probing for details, or promising emotional improvement may increase anxiety and reduce trust.
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About Therapeutic Communication
Therapeutic communication covers active listening, empathy, clarification, reflection, silence, open-ended questioning, and purposeful responses that help patients express thoughts and feelings. It distinguishes therapeutic techniques from barriers such as false reassurance, advice-giving, judgment, changing the subject, probing, and asking repeated or closed questions.
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